Not reliable

• Their system is whacko
•Disabled my account after one use
•I had to jump through hoops to get my account re-activated
• Couldnt connect to server (twice)
• Wouldnt use Apple Pay even though I used it for Uber before
•Uber driver didnt know who he was working for
•Still charged me even though we didnt go anywhere because Uber is so messed up

I booked an Uber from the airport and someone accepted it. My driver tried calling me multiple times but I couldnt hear him any of the times he called. I dont know if that was Ubers fault or just the phone itself, but thought I would mention it. So I had to cancel him. I then requested another Uber and everything was going good until my new driver called and asked if I was trying to get a taxi and I was like, what? No I requested an Uber and he kept asking if I wanted a taxi. It was very confusing. Then, he pulled up and we were all ready to go, but he told me I needed to put in a destination. I did put in a destination, but for some reason it didnt show on his phone. And we were talking back and forth that I did but he didnt have it. So I had to cancel the ride and put in the same information so he would have a destination to go to, but then my phone said it couldnt connect to Ubers server. What does that even mean? Like what? So I had to cancel the whole ride and pay him cash because I couldnt use Uber at that point. But Uber decides to still charge me even though we didnt go anywhere. I blame Uber 100% for this. And then a few days later I tried booking another Uber thinking I would have better luck and I was locked out of my own account (disabled). How could you disable my account? That makes no sense. So I had to jump through hoops to get my account re-activated. Then I tried to book an Uber and it says that it doesnt use Apple Pay. WHAT? Thats what the whole system relies on. And then it was telling me that it couldnt connect to the server again. HOW? If you have read this far, DO NOT GET AN UBER; IT IS VERY UNRELIABLE.

tim_villain about Uber, v3.257.2