Worst experience ever!
This is the actual message I sent to them to delete my account:
Just delete it. I add a card for payment and it doesnt keep it and shows two separate things on the app and on the website. And then Ill add the card again and it says add a payment so you can start riding. But Ive added 3 payment options and its not showing any. When I was finally able to make one stick (a card for payment) then it continuously said verify CV code. And it would then say successful but ask again. I was in New York and couldnt figure it out and had to use the train and then got lost. Ill never use this app again it clearly needs work. Also, it wont let me verify my cell phone number. It says I need to verify to finish my profile and when I click resend verification text it says already verified but it wont show. This is a great idea but it should have been tested more before putting it out for the world to use. Because while it may work for some Ive read reviews like this one with the same complaints I have. And that should be a sign the product isnt ready for the market. And youll lose customers due to this because like myself many dont have patience for faulty apps. So delete my account. You dont deserve my money or a spot on my phone screen.
In addition, it wont allow me to continue until I add a rating no lower than one star. However, I actually rate this ZERO STARS!
Macdadi 716 about
Uber, v2.130.0