Disappointed

I request ÜBER service for first time at LAX area , had to wait for more than 30minutes and nothing it was like 11 ÜBER drivers in the area and none of them came by. Estimated time kept changing all the time 4min,7min and at the end nothing . It was a very cold and my childrens were cold I even requests the ÜBER service for more than 2 passengers. My cell battery run low .At the end had to take a local bus . Really disappointed rating -0

Jader806 about Uber