Makes YOU pay when the DRIVER cancels!
I waited for my uber for 30 minutes, calling the driver over and over with no answer. When the driver finally decided to cancel the trip Uber charged ME $10! Heres the best part, even when you go to their help center on the app and tell them youve been charged for that, they only give you the money back into your Uber account, not your card. I dont want money in the account! I never want to use Uber again, why would I want a little credit and have to pay them the rest?! Even better, there is no phone number for customer service and their emails or pre-made responses.
gd143492 about
Uber