Classless

Theyre beholden by no laws and no moral code. Customer service is a misnomer as they are only there to deflect and close the ticket out as quickly as possible. Monopoly market share has them sitting on a pretty high perch but I suspect that once the industry matures and viable alternatives are available that $60 billion valuation will come tumbling down like the ornate sand castle that it is. Screwing your customers and the contractors who interact with those customers is not a sustainable business model. I keep my account open due to necessity, not because I am pleased with their business. As the ratings show there are a lot of people just as displeased as I am. The day when they close shop, I will smile broadly in smug satisfaction. Of course they could change the company culture and become a great company, but this seems unlikely by all accounts so I wish them the worst and their competitors the best.

Gjfjofgijbfgv about Uber, v3.235.1