Meh

I use Uber mainly to get to work on when the buses arent running early in the morning or late at night. I live in Southern California and if I work on Saturday and Sunday, I schedule an Uber ride for 6am (buses dont start running until 7am). I have had instances where the driver would randomly cancel on me or literally message me telling ME to cancel before THEY are going the other direction. Why accept the request. Ive seen how the driver app works and I know you do not have to accept the request. Luckily, Ive never been late for work. Coming from work Ive had instances where the driver went the wrong direction and blamed me. Told me to cancel and I got charged $10!!! I am low income where of the driver cancel, it would have charged him $5. Then was rude to me and hung up! It gets a 3.5 because when Im in LA it has been reliable and has car pool, but when I need it for work, probably 40%. I only recommend Uber for heavy populated areas or big cities and metropolises. Hometowns, small towns, etc...not much reliability.

SerenityAngel90 about Uber, v3.235.1