Messes up every day

Ive had this app for about 6 months and every now and then (seemingly the only times I really need it to work) itll only connect me to drivers 20-25+ minutes away when it says and shows other drivers MUCH closer and this leaves me being extremely late. Itll connect me to drivers and then not tell me where the car is and sometimes wont connect me at all when I clearly see cars in view. The one that happens most often and bothers me the most is only connecting me with drivers the farthest away. When I use uber its because I have to be somewhere and dont have the time to be waiting the extreme waits it has connected me to. Plus if I cancel it (applies a fee) and try again ITLL CONNECT ME TO THE SAME EXACT DRIVER I CANCELED FROM. I am truly done with uber and will be trying to find a much better car service app.

ali44220 about Uber, v3.235.1