Horrible service!

I rarely leave reviews but my experience with Uber has been so infruriating that I feel the need to let people know how rude the drivers are and how ridiculous Uber works. There have been multiple instances where I waited for the driver for 10+ minutes at the pick up spot, and I had to call the driver to follow up. Driver was super rude and just drove past me claiming that he didnt see anyone and cancelled on ME and Uber charges ME for it. This is ridiculous. I seriously think that the driver cancelled on purpose to get the $5 fee without doing anything. Switching to lyft/via/Juno. Avoid Uber at all cost!

0903 about Uber, v3.235.1