Flaws ruin Uber, lots of better providers.

I have used Uber quite a bit in the past 3 years... but now theyve run totally off the rails. Their privacy posture is truly nutsoid. And full time GPS drains batteries too. Uber doesnt seem to care.

But I am happy to report one AWESOME thing about this change - Uber convinced me to try Lyft and Fasten. Both are excellent, less expensive alternatives to Uber, and without the personal privacy abuses offered by Uber.

Thanks Uber, for showing me that there are better fish in the sea.

Im pretty sure that Uber hopes that all the negative reviews are by robots working for the competition, and that Uber is working hard to hire an army to counter attack. Nope. There are just a lot of disappointed customers. Fix your service and the reviews will improve.

Original Review:
Since the app and service are tightly coupled, my review is for both.

Overall, very good. Generally better than a cab. I have had one problem driver - crazy guy - but likely no less crazy than some cab drivers I have had.

App could be easier to use, but it is quite good.

Lance J. about Uber, v3.236.3