Fees and blame

The uber drive took an excessive amount of time and an out of the way route which delayed my pick up time. I canceled because I was unsure where she was going and they charged me the fee and wouldnt refund. Then followed up blaming me for cancelling because their driver went from being 2 min away to 8 min based on their pick up route. She took a turn for no reason when should could have gone straight to pick me up. Additionally I have a driver a 1 star as they almost slammed into the back of a car and they had this driver pick me up again!!!!!! Then charged me the cancellation fee again!!

Jaylee1547 about Uber, v3.236.3