Uber Now Scams Customers

I feel like I was ripped off and scammed. I ordered a ride and canceled it within a minute of my order. The driver came anyway and insisted that hed wait for me till I was ready to head out. I told him I canceled the ride, as my screen on the app indicated. Nevertheless, he wanted to wait. He called me again and asked me to cancel the ride, but it was already canceled. When I walked downstairs there was no one there and I was charged $8.90. Either there was a technical difficulty or Uber scammed me. Regardless, I reported this incident twice, and they keep marking it as "resolved" but my money has not been returned. I dont recommend this company. Theyre more expensive than most quick transportation services and they do not respect their customers. Even 1 Star is too good for them.

Happy_go_lucky_24 about Uber, v3.236.3