Terrible experience

After my 2nd ride Uber suspended my account. i couldnt log in when I contacted support they told me I had an unpaid balance, which I dont know how I used my Apple Pay to request the ride like I did the 1st with no issue, and I needed to send my government Id in before they would let me log in and pay it. One of the early emails said the charge was almost double what the actual cost of the ride was. After they figure out the actual charge they opened my account and I had to add my PayPal which is linked to the same bank account my Apple Pay is, before they finally took the payment. I just wanted to make sure the driver was paid then I immediately deleted the app and asked for my account to be deleted I will not be using Uber again. Absolutely terrible experience

100DollarWill about Uber, v3.236.3