Bad customer policys.

Uber drivers will constantly charge erroneous cancelation fees even when you are where you are suppose to be. Uber as a company will REFUSE to refund you, the will only credit your account, and when you try to dispute it they say sorry were not changing our decision. Has happened to me several times. Oh, And you cant contact them by phone with any concerns, you can only talk by email/internet. They give you automated generic robot responses. Good bye uber. Lean how to solve issues the right way.

12kev12in about Uber, v3.236.3