Dropped off on scary street corner in the middle of ride

I was in an uber pool yesterday, and the drivers app stopped working and said I wasnt in the car with him. My app still said I was though. He had to go pick someone else up, and it turned out she was going 30 min in the opposite direction. While we sitting trying to figure out what to do, he had to go pick up two more people. Still further in the opposite direction. The driver decided that I should just get out of the car and request a new ride, so he kicked me out on a sketchy street corner. I knew he felt bad, but he said that if he took me home without the app working, Uber would get mad at him. So here I was on a scary street corner, being harassed by homeless men at 9pm, and further from where I was going then when I got the I ride. And I had to wait 10 min for another Uber. They refunded by $7.50 trip, but I also asked for compensation in the form of a credit for rides, which they did not give. A couple years ago, their customer service was much better. I guess Ill be switching to Lyft now.

meg67 about Uber, v3.237.4