Doesnt accept any of my cards and support is awful
A week ago my new card came in the mail and I tried to add the card and got an error message saying there was an issue processing my payment, I waited a few days thinking it was something with the card and tried again last Sunday after using the card for a week, same issue, so I tried to add two other cards, one debit and one credit, same error message. Obviously it wasnt my card so I opened a support request and got my first answer of what looked more like an automated response, remove the app and install again, Ok! Done! Still the same issue but the case was marked as resolved, I sent a message saying it wasnt and they asked for a print screen of the issue, I sent and waited for a day before sending another message asking about status, got another automated or scripted message asking me to try again, same error, again it was marked as resolved, again I sent a message saying it wasnt... what do I get in return? Another scripted message asking me to delete and reinstall the app... Just to be nice, I did it and again, same issue. I reported this wasnt going anywhere and the response was? Another automated response saying the problem is my card? REALLY??? It works perfectly fine with Lyft... So if you are having problems with Uber, dont waste 4 days trying to fix it, just delete the app and try Lyft.
Shyamalamadingdong about
Uber, v3.239.4