I use uber a lot and recently it has been going downhill. Since the App updated it is even worse. It often tells me my request failed but when I close out the app and go back in it actually shows I got a driver. On this same note, you have to confirm your rate (which you would think is a plus) but once you confirm they can raise the price based on demand. I have asked them what is the point of confirming your price and got the run around. I havent used Lyft yet but may start soon.
kc731 about Uber, v3.239.4