Overcharges and terrible support!

Uber evolved into a cash trap over the years.

Very often, the app miscalculates routes, so that you pay for a distance you wont travel. Also, if the driver misses a turn, the app will charge you more for the extra miles traveled.

Recently, Uber began charging cancellation fees even when the driver cancels the ride. You should complain to receive credit on a future ride. If you forget to write, your mistake.

Uber tracks our location even when were not using the app and its customer service team uses a passive-aggressive tone carefully adjusted to make people feel bad about contacting support.

I deleted the app as soon as a competitor arrived in my city.

Cavucs about Uber, v3.241.2