If I Could Give Negative Stars, I Would

Between the app itself (some drivers have told me it often shuts down or freezes), and terrible drivers (todays driver literally didnt know the meaning of "U-turn" and cant understand the GPS directions), Im afraid to use Uber if I need to get anywhere on a schedule. Today I ordered a car at 7:41, and was told it would arrive in 5 minutes. I watched the car on the app map drive in circles for 13 minutes, then gave the driver a call. She was a few blocks away, but drove around for another 8 minutes before finding me. I could have walked faster.

Compass&Quill about Uber, v3.241.2