STOLE MONEY from me

On multiple occasions Uber has stolen money from me. One time a driver accepted my ride, Uber charged me then the driver casually cancelled the ride and I didnt get a refund. Another time a driver picked up the WRONG passenger and brought him to my house leaving my friend who he was originally supposed to pick up 20 miles away. The driver didnt even bother to ask for the passengers name before letting him in. Uber doesnt give a sh*t about this and doesnt have any sort of costumer service help you can use on the app. Gonna use Lyft instead

Gogoly!GOD94 about Uber, v3.243.3