UBER (Boston) AND THE APP HAVE GONE DOWNHILL

Uber app these days, garbage. Long waits for price, constantly changing car arrival times ie: starts 5 mins, then after 5 mins its 8 mins, then 3 mins, 8 again.... I know Boston traffic is constant & a joke.... but this should include that?
So I spend 10-20 mins just looking for it.
Prices for X ALWAYS $5-8 more than last spring/summer -yet they claim only 1 small increase? Fares in general higher A LOT! Leave from same place every night & no surge mentioned but fares will vary like Sunday pool $6.99, Monday $11.50, Tues $7, Wed $11.89???? Why?
Then they put out a Flat Fare program, then take it away, put it out, take it away, have us do an hour long survey on them & put out new program.. and take it away...
seriously?? Change the zone for Boston Flat Fares to stop 3 blocks from where I go EVERY DAY IN BOSTON (W Rox) & dont tell you -but it covers Cambridge & Brookline????
Also -I believe these wealthy companies should pay employees excellent wages OF COURSE & hate that so many squeeze the little guy -but its so uncomfortable on 85-90% + of my Uber rides the drivers are talking about their pay (10% happy enough, 90% complaining) & the lack of tips.... its so awkward!
Anyway, Uber needs to get on it or my 1-5 rides a day are done!!

althea72 about Uber, v3.244.2