Worst decision ever needless to say.

Its not even worth the one star I rated it. Some drivers are actually pretty good dont get me wrong but majority are very selfish and its obvious where they get it from, the customer service team is the worst Ive ever encountered it honestly hurt my feelings and was inconsiderate how they treat their customers and dont care when they get left without a ride and are charged for a ride they never received and are late for work. I waited 1 hour for an uber driver to finally come and get me to take me to work. Im never waiting that long ever again, better yet never taking uber again in my life. I couldve easily been understanding or dropped the situation had customer service not treated me so poorly. Really guys you need some better training. They also dont know how to check their records because they got my records all wrong when accusing me of stuff. Very sad how I spent so much time and money on a service that is truly so selfish and inconsiderate. Really makes you think about how you spend you money and what better ways you could be spending it than wasting it on uber. Never again will I use this app. I hope anyones experience was better than mine was.

Angry student. about Uber, v3.244.2