App takes an hour to download

My battery is almost dead, I need to make it to an appointment within the hour, uber app hasnt even downloaded halfway and its been 20 minutes. I downloaded the Lyft app within a few seconds so its not just the Apple Store or service in my area, or any other factor. Why does it take you so long to download, Uber? Im annoyed.

Hensos about Uber, v3.244.2