Bad Customer Support

Uber has been great in that it revolutionized how we get around. BUT if you ever have an issue with your account or a ride it is nearly impossible to contact someone at uber. There is one phone number listed online and that just refers you to the app. What happens when your account gets hacked and you get locked out? I emailed through their help section online, I messaged them on Facebook and Twitter but still no response after an hour. This is completely unacceptable, unsafe, and irresponsible. Uber needs a true help line.

CTrain1007 about Uber, v3.244.2