$5 Cancelation Fee

Im in a city that Im not familiar with and my App said I was in one place when I was requesting an Uber and I was really in another. The uber driver told me that he would still pick me up by he was 6 min away from me. I told him that I was going to to just request another one and he said ok. I had no idea there was a cancelation fee and I had no choice but to pay it to get another uber. Since this was my first time using uber I requested a refund if he ridiculous cancelation fee. They said no. I argued and they gave me a $5 uber credit. I doubt Im ever going to use this service again. So Im still out $5 dollars. Not a very forgiving company.

jmax183 about Uber, v3.244.2