No Support if incident

Have ridden Uber on about 5 occasions. My last ride, the Uber driver jumped out of the car at me and tried to throw a punch at me. There is no support for this to get in touch with somebody from Uber immediately. You have to go through several support options in the app until they validate that your issue is worthy enough to provide you with a phone number for you to reach them. After contacting my local law enforcement and submitting a "report" within the app, I received a call from Uber an hour after the incident for the issue with which they claim to take seriously. I will no longer be using this service or any other of this type as there is no regulation as to who gets hired to perform the work. Use ride sharing at your own risk.

Radiomikep about Uber, v3.244.2