Lousy. Got charged for a ride that never arrived.

Tried to get a ride to the train the other day. Was supposed to arrive in 3 min. Forward 15min and the ride says 1min away for 13min. Because it is so close I cannot cancel without penalty. I was gonna miss my train ...
I left the request open and eventually got charged. Ridiculous!

Hkotte about Uber, v3.245.3