Very greedy, and unfair pooling

No respect for customers. Dont ever use their pool function. Its designed to lower cost, but what it does is take you 20 minutes off route and a huge headache. I sent them a message. And they agreed that it was a bad route choice, time wasted and pool grouping, but they felt the fare I paid was fair. Total bs. I use Uber so much, and the lack of respect has made me look elsewhere for a ride even if its a tad bit more expensive.

Diadoss about Uber, v3.245.3