Stick with Lyft!

I have taken Uber a hundred times over Lyft and though Ive loved all the people Ive met I can say Lyft as a company is much better hands down! Many times drivers would take a wrong route and cancel several minutes later and I never could cancel or get a refund for all my lost time. Today, as soon as the driver took the wrong route on Lyft I got an immediate notification saying they were pairing me with someone else with apologies. Thats customer service at its best! There have been many times when Uber drivers did not go to the correct apartment building and then cancelled and I was charged cancellation fees. When I explained it wasnt my fault they insisted on charging me the fee. I have been very disappointed with constantly changing fares and unscrupulous Uber customer service reps protecting the companies interest. Stick with Lyft for sure!

s_hartpoet about Uber, v3.246.2