Cancelled ride partway through

First time using Uber. Cant fault the ease of ordering a ride or the app itself. However, for seemingly no reason at all, Uber decided to cancel my ride while we were still en route to my destination. The trip ended up being much longer than we were expecting due to horrendous traffic, but still, if I pay for a service I dont expect it to just cut out before its complete. Driver to his credit was kind enough to complete the journey and not do what his Uber app told him to do, namely drop me off at the nearest convenient location.

burnievator23 about Uber, v3.246.2