Charge for wait time

A driver picks me up at the wrong location. So I end up having to carry my daughter who just had a cast put on because of a broke leg from plus a bunch of bag 5th to 6th Ave in NYC to go meet the car and Uber in a display of all its wisdom and arrogance charges me wait time!!!! When I bring it up to their attention their answer is essentially go pound sand. Thanks but not thanks. Lyft all the way from now on!

Dinstressed in NYC about Uber, v3.247.2