From great to horrible, really fast!

Im a relatively new Uber user, but I usually only use the app and service when I am in other cities. Originally, tips were not required. Now, I have gotten crappy reviews from two drivers because I was unaware that Uber started encouraging tips. Who lets their "employees" RATE their customers?! What a joke! Also, the fact that Uber needs to know my location regardless of whether or not Im using the app is 1) a serious invasion of privacy, and 2) a major battery drain. I have decided to stop using Uber and go back to using taxi cabs. Uber used to have a good service where it was all inclusive and you didnt have to worry about calculating a tip, etc, but now, I might as well use a taxi service, which is just as economical now, and have a company to call if I have a customer service issue, NOT the other way around.

RandiMD about Uber, v3.252.8