DRIVERS DONT EVEN TRY TO PICKUP

This is the second weekend in a row that this has happened. I request an uber. I wait in the spot I request it and no one ever shows up or calls me. Instead I am charged by a driver who didnt even attempt to find me. At that point I am charged and then have to call another uber (of course the price goes up at that point!!!) and they have no problem finding me. Im so frustrated I cannot even describe it. These Uber drivers take advantage of their job, some drivers are great but some just hope you wont report your experience. And Uber does NOT make it easy to report your driver simply not showing up. There is no option of that in the help section when requesting a refund. I could go on forever but Ill stop here. Dont use Uber.

tayloraussie23 about Uber, v3.252.8