Very dissatisfied for several reasons

Let me start off by saying I take several trips in a week, at least 8-12 separate ones, and travel at least 9 miles each way. This has earned me a "VIP" status, minus the VIP treatments. I guess if VIP treatment means having to screen shot the application and every single time I request a ride and about to get in the car, or take pics and videos of where and when I get in and out of a car then yea ... VIP. I get charged extra amounts and the excuse from Uber "customer service" personnel who respond to your claims is usually that your pick up and drop off location werent the same as when the ride was requested. First of all, that isnt my business where Uber gps places me. If I leave my home to go to work and both addresses are "saved", it is not my fault if the gps picks up another address, or if the driver started or ended the trip before I get picked up or dropped off. Its happened on more than a few occasions.
My review isnt going to be all negative, there are some positive however Uber has got to work a lot harder for them.
Where do I start?
Lets get a rating system for Uber transactions and trip reviews, not necessarily rating the drivers who also sort of have their hands tied when it comes to certain things. There are reasons customers may have something to say without impacting a drivers rating.
Updates must be made on the routes especially does on Uber pool rides which have often brought me to the same dead end street although I have informed Uber on several occasions.
Uberpool experience with the earlierst and latest drop off time has gotten tremendously better. This helps a customer decide whether or not a pool is a good idea especially when pressed wifh time.
Uber has been charging me a different price other than the upfront fare which is being shown to me and confirmed prior to the trip starting. I have had to write countless emails to Uber for these transactions to be reversed. Just as any other vendor, they take your money right away then tells us to wait 4-5 business days to get it back. Why even bother with an upfront pricing?
The drivers, stop hiring so many especially without testing their driving. Safety should come first and unfortunately, some of the drivers leave me with an uneasy feeling through the ride and makes me jump out of the car once I get to my destination.

sh0rtyr3d1 about Uber, v3.252.8