How is Uber Just 2 Stars?

Are we being unnecessarily critical? Uber is fantastic. Im reminded of that every time I take a cab. Ive NEVER had a bad driver. The app is easy to use. Its so affordable. And Im not a rookie. Ive been using it for years. I remember a world WITHOUT Uber. And it was not as good a world. Is every ride perfect? No. But lets not be so hyper critical. Uber is fantastic.

gheathjr about Uber, v3.252.8