No Credibility

Happen to have a coupon book with an new user Uber promo code. Says $20 but in the fine print says valid for first 3 trips not to exceed $8 each and I am responsible after. After the first trip I contacted and received an affirmation from their Twitter support that the promo would apply to the next two. Didnt happen. Their customer service is a disappointment and regardless of the proof of the coupon as well as their rep endorsing they will not honor their promotion. It looks like disputing through the credit card company is my only option.

Also their waiting charge is a joke. I got charged on two trips even though I was out and waiting on them at the designated meeting spot. I even was chatting with a driver about it and we laughed and I got charged on that trip. The irony. Guess it wont matter since I do not feel the need to use again.

And I was wondering why their App Store rating was so low...

Miss dubs about Uber, v3.252.8