Horrible driver/ costumer service

On 6/17 I ordered an Uber to pick me up. He arrived a block away. I tried to call him and tell him that he was too far up and that he needs to back up. He didnt speak English, so the Uber app continued to charge me even though the guy was at the wrong pick up spot. I contact Uber to tell them that the guy was at the wrong pick up spot and that I shouldnt have been charged a wait fee. The contacted me back only to tell me what the waiting fee was and that next time be outside. The guy never came all the way down the street, and he didnt speak English to give correct directions to. So it wasnt my fault I shouldnt have been charged and you should have better navigation.

Tin34532 about Uber, v3.252.8