Room for improvement

I enjoy the ease of using uber and that cars are usually there within minutes. However, there could be improvements made to prevent drivers and riders from taking advantage. On a recent trip, my driver started the trip several minutes before he arrived at my location. Would it be possible to have some sort of confirm feature so that riders are not overcharged. Later in the trip, my driver got off the highway to stop at a gas station. I understand that issues occur, but it seems unfair that I as a rider should have to pay more because a driver did not fill up before hand. There should be some way for the driver to pause a trip if they need to make an unrequested stop.

CarolynSeiger about Uber, v2.135.2