Terrible first experience

First, the first ride free thing disappeared when we tried to book, then we got notification that we were to walk downhill four minutes to meet the driver (Im elderly with difficulty walking). I could go on to explain how continued nonsense nearly ruined our evening and the fact that they tried to charge me to cancel an Uber that would not come to my door, but Ill suffice it to say I will never use Uber. Lyft worked flawlessly. They have my business.

jgalca about Uber, v3.252.8