Directions completely broken

I have used uber since they started but recently their drivers app seems to be giving ridiculous directions. I had a trip today that waze showed as 40 minutes. The driver said he had to go the way Uber sent him which took an hour and a half of mainly sitting in traffic. I am so annoyed I am going to start using Lyft. Also there is nowhere in the app to send feedback of Uber as opposed to the driver. So I had to give my driver a one star review for something that was not really his fault.

Aldous_p about Uber, v3.252.8