Horrible Cancellation Fees

Uber thinks its okay to charge you $5 every time a driver messes up and doesnt know where to pick you up. I live in Chicago and on the weekends it can be pretty hectic, however that doesnt mean drivers should just give up on finding you. Ive thrown away $10 in the last two weeks on Ubers that cancelled ON ME after me calling them several times trying to figure out where they were. It makes absolutely no sense to wait 20 minutes for an Uber just for them to cancel on you and then you pay for it! Dont bother going to Uber either because they side with their drivers and not their customers. Deleting this app and using taxis instead.

October_bun about Uber, v3.252.8