Disappointed

Im really bummed that this company turned out to be crap. I liked it for a long time - a few years, and now Im done with it. How anyone got through to customer service is beyond me. They make it close to impossible to find a way to contact them. I dont have time to play games. My driver was lost due to a gps issue and he charged a wait time for something that was completely out of my control. Guess theres no way to resolve this since Uber wants to be as incognito as possible. Over it. Stay with uber if you expect 100% of your trips to be perfect.

g.nicole about Uber, v3.255.2