Horrible Customer Service, Deleted gift card

Its no wonder this company is going down the toilet. I received an Uber gift card, added to my account but they make it difficult to use it (as it was only linked to one of my profiles apparently). So after a ride I requested they credit me back and apply my gift card... I was told that was "against company policy" ridiculous. Intentionally making it hard to use a gift card is just poor business practice. And then, the next time I go to use the app, my gift card balance has disappeared. You know I company is doing poorly when they start finding inventive ways to screw customers.

acarl816 about Uber, v3.255.2