Lying uber driver and horrible customer support

I ordered a uber pool with my friend to go home a little bit before 1am after our night out. We went out for dinner and were both sober when we got on the car. We were chatting with each other in the back seat and when we arrived we got off and left. The driver then didnt end the trip, he has continued the time for another 15 mins and submitted fake photos that we vomited in and out of his car and said that we damaged his car. But we didnt, we left the car in perfect condition. Uber never investigated this cheating driver and went ahead and charged $150 on my account, I have since wrote over 20 emails to uber explaining the situation and has gotten the same non helpful responses. I went to fill a police report against this driver and also a report to the TLC for him committing customer fraud. I would like uber to this issue very seriously and give me justice in this case and refund me the full amount that should never be charged to my account along with compensation! Thank you!

I have followed up and sent and email to uber support like I already did for the 30th time, and got the same prewritten generated response. Cannot believe uber hire drivers who would actually take incident to cheat the passengers money. Will be going to the TLC later for a hearing and fight for justice. This lying driver should never be allowed to take customers. And uber customer support is the least helpful and most unreasonable support I have ever received!

NYC uber rider about Uber, v3.257.2