Supports driver fraud. No customer service.

One of their drivers hacked a friends account charged multiple rides to them self, gave them self ridiculous tips and then claimed vehicle damage for $500 all in 30minutes. There is no human assessing these claims and Uber charges passenger immediately. There is no human to speak to at Uber. They ask you to use an online form. We filled it out in detail and they reply with a poorly non-native English speaking scripted copy and paste reply acknowledging- that detailed email you wrote explaining everything. Yeah, well no one at Uber read it.

Quite the nightmare dealing with Uber right now. They dont give a single care about you their customer. After using their service for years they have lost me as a customer forever after witnessing this awful demonstration of "customer support" (see: no support for customer. Just their drivers that bring them cash- even if they are fraudulently bringing the cash).

Nosferous about Uber, v3.256.2