Bad bad move to make location Always or Never

Not sure I can continue with this app and Uber with the location only Always or Never. Plus, I notice they have 2 canned responses for people who give bad reviews (but generally fair criticisms IMO). Both canned responses are unhelpful and patronizing -- its foreboding for any future customer service needs. Hmm

AkAzArAl about Uber, v3.257.2