Uber App Reviews

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Great service but what gives?

Why cant we have an option to tip a driver other than carrying cash on us ? Having an option in app to tip the driver, maybe even after the ride has completed would awesome!

Good

No problems. App easy to use.

Man bugs

The app crashes very often

Never Showed

How do I give this LESS THAN 1 star? I verified the address of the place where I was (because I wasnt at home), typed it into the app, saw the little car moving; however the driver didnt come to the right place. Now I am wondering why I ordered Uber in the first place. What a waste of time and energy!

Location services used "always"

Totally unnecessary and very creepy to _always_ track our location. They took away the option to use it while the app is running only. Turned that off. This pushed me to try Lyft, which is now my first choice. No different from Uber, except they somehow dont need to always track me. Ubers privacy policy basically states that they can use the data that they collect however they want and sell it to whomever they want. Buyer beware. Update: havent used or opened the app since this update. Just got an email saying that I have it turned off and please turn it on. That is creepy as hell. I trust them 0% to know how to use private data.

Uber charged me for a ride I did not take.

I requested an Uber , the driver never picked me up and I was charged $10.90 for I ride I didnt take. Uber refused to give me a refund!

Thieves !

I downloaded this app think a company like Uber would bring a good idea to the table. I was very wrong. After downloading it I tried to learn how it works so I could use it. In the course of trying it, it did schedule a pickup for me even though I didnt confirm anything? I was just trying to know how much would it cost for a particular ride but it, instead, made me pay the penalty coz I didnt show up, of course. I paid their $10 USD penalty for trying to learn it! Thats how they make their monies. By stealing it! I removed the app and no more Uber.p Update ... I am in Malaysia now. Uber has penalized me TWICE because two of its drivers decided not to come (after accepting)? I gave their image too to prove it.

Pretty handy

I get where I need to go for not too much. I love it when I need it.

Uber

I love this app best than any other application for taxi and sheep?❤️❤️❤️

No Privacy

Forces you to give it access to your location at all times. No option to only allow when app in use

Spyware!

New update, but same shady business practices. They always want access to your location. Stop using Uber and use Lyft instead!

FREEEEE RIDEEEE

Hey. New to Uber, and want a free $15 ride? Of course you do, who wouldnt. Use my code philipc2909ue !!!!

changed for cancellation fee when I was waiting on them

Uber charges you $5 after waiting 5 minutes to cancel a trip. Fair enough. I cancel a trip when an Uber driver doesnt show up after waiting for them for 10+ minutes. Was charged $5 even though driver didnt show up. Tried to get compensated by contacting customer service but they claim that charge was appropriate. Uber, you need to waive fees for riders who are WAITING for MISSING drivers.

Service is great,

I love the freedom of travel when I fly into a different city, usually get a car on 5-8 minutes.

The app didnt work right

The app kept changing the location and at the end I had to use other service

Terrible customer service

App repeatedly fails and the customer service when trying to correct the issue was absolutely horrendous. I would just use lyft.

FIRST RIDE FREE! Use SNSS0

"Dont miss out on a FREE RIDE by using the promo code SNSS0 (that last one is a zero). To enter the code tap the menu button in the top left, tap Promotions and add the promo code to get your free ride up to $10. Uber has changed the way I get around. Its faster, cheaper, and less hastle than a cab. I use Uber a couple times a week after going out with friends or just if Im feeling lazy and dont want to walk the next mile to get somewhere. UberPool has also made rides so cheap and it always gives you an exact price before you even hail the car. Amazing. Its also great for getting to/from airports since there are often fixed rates between airports and major cities (which end up being quite cheap). No reason not to give Uber a try since the first ride is free with the code SNSS0. "

If I were able to rate 0, I would.

Get your moneys worth at LYFT guys. UBER is disorganized, a waste of time, and a pain in your pockets. APP IS NOT efficient. Speaking through horrible experiences. (Not the drivers fault). Matches me with new drivers at the last minute, causing me to be late after already waited the Estimated Time. Waste of money because of the high cancellation rates. GPS is horrible causing the drivers never to reach the destination. I only try UBER again because their cheaper BUT ITS NOT WORTH IT. LYFT has a higher price for their efficiency, great service and organization. Sorry UBz.

Needs better navigation / better driver rate tool

App is okay but often drivers get lost or take wrong routes. Also make it easier to rate drivers from the past trip menu.

Please make actual improvements.

I strongly suggest that the Uber App provides a feature where both the passenger and the driver can be aware of the status of traffic within their area. The more information that is provided for both the driver and passenger, the better the experience. Come on Uber, do not slack!

  • send link to app