Uber App Reviews

I love Uber. Yeah, I said it. All you haters out there nit-picking an amazing service need to get some perspective. Have you ever tried to hail a taxi at a 6-corner intersection in Chicago on a Saturday night? Not fun. Uber has changed my life for the better and I am a proud supporter of their service.

They come through though dont they?

Life changer.

Requesting a ride always pairs me with a driver farther than necessary / farther than the cars nearest me. I know this is an issue because the app was not like this before. This has been a problem for a few weeks/months now, so Im not sure why this still hasnt been addressed.

Drivers picks up the wrong people a block away and their customer support still feels it is appropriate to charge me for the ride instead... just lovely

Missing the option to schedule an Uber after the recent update.

App stopped allowing me to call a car. Contacted support as this was an Uber issue, but they were mostly deaf to the problem. A shame... I got a congratulations on my six year soon the same day. Numerous emails and screenshots, but ultimately no help. I have been Lyfting as a result.

GPS always on why? Stop tracking me.

I wish I could give it zero stars. Uber wants to track me all the time? No way!

Dont use this, quality is low, prices are high. Use Lyft app, much better?

Is it me or are the prices rising more. I used to pay 2 dollars to get from home to work which is one mile and a half in pool. Now Im paying four dollars. I find it unfair. I rather walk it if they dont lower their prices.

I finally tried Uber on lay last trip to D.C. and to be honest the experience, technology and drivers were all top notch. However if this company thinks they can track me when Im not using the app they have another thing coming. Its called bankruptcy. Aaannnd delete.

lift is far superior

Was charged multiple fees for my driver picking up the wrong person and then 8 cancelled a trip because the other guy was going to take 20 minutes to reach me. Instead of my money back they credited the account.

I strongly suspect this app of tracking my location even though I have turned off location services for it. Since Uber gives you the option of always tracking your location or never tracking your location I chose to never let it track my location. But, when I am somewhere new typing in an address to be picked up at I typically enter one or two digits of the address and, woah and behold, Uber suggests to exact address I am standing in front of. This has happened to me in multiple states. Sure seems like Uber is tracking my location without my permission.

I wanted to go to a friends house, so he sent me a free ride, after learning that the email address I use already has an account and wont accept the phone number I use, I had to make a completely new account with a school email. After finally getting into an account, UBER has no way of accepting the free ride sent to me, the only way I can get it, is by signing up with the link sent to me, the only issue with that is I had already just signed up and now I cannot use the same number on this account, nor email address. After searching for a full hour straight for a helpline number, I find a 1(800) number for UBER that tells me if I need help, I should call 911. This is by far one of the shittiest designed apps I have ever used and I have been stuck outside for an hour straight now.

mariaa5610ue Use the promo above, to get a free $20 ride

Uber continues its downward spiral and has lost my trust. The perpetual location tracking in the recent versions is totally unacceptable. Making matters worse, they have *removed* the option to use iOSs native privacy controls to allow location tracking only while using the app. Lyft respects users privacy, unlike Uber. Also, Im no longer able to rate drivers, since after turning off location tracking theres a nag screen every time one opens or returns to the app, and that nag screen blocks the page where typically one would rate the driver right after a trip (dismissing the nag screen also dismissed the rating screen, which is a major design flaw). Uber has officially gone from hit-and-miss to terrible. And, on top of that, now Uber wants access to your contacts as well as your location. Pass.

The fact that you cant tip the drivers through the app is absolutely retarded. Seriously UBER- this has been a complaint with everybody forever. Get with it already. So stupid.

App explanation talks about needing location when the app is open. But the new update requires location access always, not only when the app is open. Until this is fixed, Uber wont be getting any business from me.