I dont want to be tracked after the trip -- app deleted. Let me know when you drop that; back to Yellow Cab until then.
I dont want to be tracked after the trip -- app deleted. Let me know when you drop that; back to Yellow Cab until then.
Ive only used Uber a few times and when I did I thought tips were included. There used to be a way to change the tip amount, other than for Taxis. Ill try Lyft for the first time this week. If I like it Uber losses a customer.
Uber please fix this immediately. It is not acceptable to continually track users. You only need to use our location when we use the app. I refused to use the service until this is fixed. Now you want access to my calendar. No. Deleting app for Lyft
I have just learned you have been following your users even after we deleted your app... discusting!!! I deleted your app and will advise all my piers to delete it, shame on you
Sleazy unethical company. Use something else.
Great app and great services
Loyal user for many many years, but Im over Uber. Privacy is my main concern (breaking even Apples privacy policies now), but then there is the quality of the drivers and cars, the app forcing me to add credit cards iso ApplePay, fraudulent activity in my account in the past, and the terrible management of the company itself. Deleted the app.
Not sure why Uber is tracking my location always? Why cant you change the settings to use location only when using the app?
Their business practices are way too shady, app is deleted.
They charged me for a ride I did not take and then refused to refund me, in fact even charged me double for it. Their customer service is horrible. I am opening a case with my bank and the BBB, while also switching to Lyft. Adios!
First of all, if you haven’t taken a ride yet make sure you use the coupon “arezooa" to get $20 off your first ride!! Enter it right before you request a ride. Go to the Payment tab in the app and enter the coupon under promotions. Might as well try it out since it wont cost you a thing! The app is simple, easy to use and intuitive by design, giving you important info like the driver’s face, phone number, and car make and model. It’s amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy!!! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!!! UberX is definitely cheaper than your average cab. After all this, I don’t see why you would ever use a yellow cab again. The customer support is also fantastic. I got overcharged on one of my trips and I didn’t have to say anything more than a comment on my driver feedback to get a full refund. I’m very happy and I hope Uber continues to exceed my expectations in not only the app but customer service!! I also prefer Uber much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!
I do not endorse companies with unethical business practices. No one should be abusing access to my private information.
Horrible company. They treat their drivers terribly (ask any of them). Management does unethical things. The app GPS tracks you at all times rather than just when using the app . And recently they were caught creating fingerprint identification of your iphone to identify you at all times. Please use only if no other options. Support the other car services. Here are a few great alternatives: Gett via Lyft Juno
Make sure you delete this app ! IT TRACKS YOU!
Dishonest company. Use Lyft or any alternative instead.
Uber is definitely the MySpace of the two apps (Uber vs Lyft). When I send up for Uber it would not even verify with my Google voice account not only that but the whole process was not intuitive then when I tried using Lyft it was much easier and everything just occurred naturally I would highly recommend Lyft uber just isnt laid out logically. Uber is also a pretty awful company in many ways.
The app works, but it is very unclear how this company is using our private data. Im not ok with it tracking my location even when Im not using the app. Check out the competition! (Lyft)
Too bad
Not only do drivers take longer routes even when discussed but they do "surge pricing".... The point is for uber to be a cheaper alternative to taxis but theyre not cheaper anymore! Awful.
They quoted me $2.75 when I called for a pool. I got home and the charge was $15.