Uber App Reviews

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Evil company

Evil company and a horrible app.

Poor

Bad app declining service in cities

Cant even use the app.

Lately every time I try to use the app, I open the app and just get a blank white screen. No matter how long I leave the app open or refresh, even restarting my phone, this stills happens. Useless.

Adding features

I think they should do add a feature where you can leave a tip through the app

Privacy Policy Outrageous

The GPS tracking is always on, not just you are using the app. I downloaded the other L companys app and deleted the Uber app. Beware!

trash

i hate this service. unexpected charges.

First impression

First time user. Very easy app and service was great. Definitely will do again.

Would give 0 if I could.

Awful company, awful service, awful culture. Its amazing how much better Lyft is. I wouldnt use Uber if it was the end of the world.

Great Service

Affordable compared to other services but Im not a fan of the spike hikes. It is just an excuse to make up for the affordability they provide customers.

GPS ISSUE

The last update has a problem with GPS identification. The app identifies my location constantly wrong.

Arrival time not updating

The arrival time is no longer updating in real time; it just keeps saying what the current time is. Please fix.

Unreliable

Ill try lyft or start my own

$20 coupon: omarb5283ue

First of all, if you haven’t taken a ride yet make sure you use the coupon above to get $20 off your first ride!! Enter it right before you request a ride. Go to the Payment tab in the app and enter the coupon under promotions. Might as well try it out since it wont cost you a thing! The app is simple, easy to use and intuitive by design, giving you important info like the driver’s face, phone number, and car make and model. It’s amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy!!! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!!! UberX is definitely cheaper than your average cab. After all this, I don’t see why you would ever use a yellow cab again. The customer support is also fantastic. I got overcharged on one of my trips and I didn’t have to say anything more than a comment on my driver feedback to get a full refund. I’m very happy and I hope Uber continues to exceed my expectations in not only the app but customer service!! I also prefer Uber much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!

Essential

Thanks, ubski! Best part of my day.

Poor connection

Every time I need to use uber it says cannot connect to servers. This is a pain.

excessive location permission requirement

missing ability to function with reasonable permission setting: Location while using the App. it requires access to your location Always.

New app works well

I like the controls on the new version of the app and the ability many cars have to select a color for the windshield emblem makes it much easier to find your Uber. Works very well

Need to improve driver morale

Every Uber driver hates their job. Uber doesnt care about them.

Optional tracking gone

Bad choice to force tracking to be always on. Fix it.

Always need to know where I am???

The fact that they still require you to always have location services on is beyond me. Beyond that, the way theyve treated the people they work with is unacceptable. This is not how a service business should operate. Goodbye Uber.

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