Uber App Reviews

Downloaded the app and attempted to make an account only to find out someone else already made one using my phone number. Not a problem, I fire off an email to their support team letting them know and asking to make an account. Its now been about two months later with no reply. Make of that what you will.

Works ok if youre desperate for a ride, but they do seem to hate women and privacy so... At least Lyft is friendly.

Beware. Uber tracks your location. That being said Im dumbfounded on how they were able to allow someone to spend $675 in Uber chargers in one night in THREE different states. Uber is ridiculous and Im not sure how the hell theyve still around. Boycott this shady company or use them st your on risk!

There is still no way to only enable location sharing only when using the app. Having location sharing on all the time is a deal breaker for me. Uber: Re enable the option to only share when using the app.

I keep reading about your business practice and as such will support you less and less and support other ride hailing companies that take our privacy seriously. Your CEO really needs urgent help. You had bright hopes but now dashing it. I can see this even with how youve changed. Its all about the money period. This is very poor, very poor of you.

much easier than calling a cab

Uber has become a privacy nightmare and is exploiting its customers trust. Uber is trying to cheat its way around basic Apple App Store privacy policies to continuously track you. Its a shame that Uber doesnt face more severe consequences than a slap on the wrist by Tim Cook. Also, I will never agree to always-on location tracking! Give us location tracking when using the app back!

Dont be fooled. The longer you have the app the higher the prices will rise. Terrible leadership. Stop putting the costs on the users and cut costs without taking away from drivers bottom line. Uber corporate is clearly bloated and the cost reduction needs to come from their excessive staff.

25Apr2017 update: still no "while using the app" location service option, still not using Uber at all. This has to be one of the most arrogant things Uber has tried to date. As long as they dont allow the option to share location only while in the app I wont be using them. Its Lyft instead.

I wish I could give it zero stars. Uber wants to track me all the time? No way!

This app location options are: never, always. The third option which "while using the app" is not offered. So since I do not want Uber to store my location I opted for never and I enter my address manually.

Latest version broke location by pin. Do when uber maps are broken you have to try and fight it. Little things like wrong side of street (which for streets with a wall dividing traffic is a big deal) Or entrance to building completely wrong on a large business complex Was okay before last update. Last update went horribly horribly wrong Not to mention unintuitive way to go back in and rate trip. Why cant you go into trips and rate from there? You just have to magically guess to swipe up?

Inefficient pick up Riders app is allowed to send and drivers app is allowed to receive such a poor quality pick-up data (wrong addresses due to pin dropping, wrong side of the street, wrong pick-ups in alleyways, block ranges instead of street numbers, etc.), that the rider has to confirm the address over the phone for the driver to manually enter it into Waze or Google maps. The riders are still not allowed to submit their photos for easier pick-ups, so they sometimes have to call and tell the driver who to look for. Riders sometimes have to google to find out what particular makes and models look like, since uber will not provide them with a clear picture and color of the vehicle - they only get the picture of the drivers face. Substandard ETA estimates by Uber navigation have riders rushing out of the door or waiting outside. Safety: Riders cant request the trip only from those drivers who submitted their fingerprints for taxicab-style background check. Safety issues during the trip There is no appropriate drivers vetting and mandatory security video monitoring during the ride to assure the riders safety. Inconvenient, inefficient tipping Lack of in-app option forces riders to use third party apps (Square Cash, Venmo or Paypal) for tipping, which is tedious for both riders and drivers. Other problems The riders are forced to share their location with Uber 24/7.

We have used Uber at least a dozen times in 4 different states and have never had a problem. Good drivers, courteous, quick and I feel its a good price. Thank you!

Over the surge prices, over the less than desirable experiences, and really over the shady business tactics. Im out

I strongly dislike how they track me 24/7 and have finally decided to delete the app. I also dont like the behavior of the company and the CEO and this is how I will show my lack of support for both. Additionally, I truly believe their service is subpar, drivers constantly force me to cancel so they dont have to cancel on my request and it is infuriating.

Orlando: Driver tells me to cancel ride and re-establish it because it did not get on his phone properly. Result, he did pick me up but I was also charged a cancellation fee of 10.00. Cant even contact anyone at Uber. Bad very bad

When I enter my first and last names, and click next, it goes back to the previous page, and stucks into an infinite dead loop! Ill give it a zero star if I could!

They treat the drivers horribly and with the numerous allegations its not worth using the app or giving the company any more money.

Amazing employees, HORRIBLE higher ups. Tim shouldve kicked you out the App Store!